Terms & Conditions

Terms & Conditions

Welcome to Buyzooo (the “Website”), operated by Buyzooo (“we,” “our,” or “us”). By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

If you do not agree with any part of these Terms, you must not use our website or services.

Definitions:

Customer/User/You: Any individual or entity visiting, using, or purchasing from Buyzooo

Products: All items offered for sale on our website.

Website: www.Buyzooo.com or any of its subdomains or mobile applications.

Order: A purchase request placed by a customer via the website.

Eligibility

You must be at least 18 years old and capable of entering into a legally binding agreement under the laws of Bangladesh to use our website and make purchases. By using this website, you represent that you meet this requirement.

Product Information

Buyzooo strives to ensure that all product information, descriptions, and prices are accurate.

However, minor variations may occur due to differences in packaging, seasonal availability, or human error.

We reserve the right to correct any inaccuracies or update product details without prior notice.

Pricing and Payment

All prices are listed in Bangladeshi Taka (BDT) and include applicable Value Added Tax (VAT) unless stated otherwise.

We accept online payments through secure gateways and Cash on Delivery (COD) where available.

Buyzooo reserves the right to cancel any order if payment is not received or verified.

Order Confirmation and Cancellation

After placing an order, you will receive an acknowledgement SMS on your phone number.

Your order will be considered confirmed upon receipt of payment (in case of prepaid orders) or dispatch of the product (in case of cash on delivery or COD).

Home Market reserves the right to cancel any order due to product unavailability, pricing errors or fraudulent activities.

Customers can cancel the order by contacting customer service before the product is dispatched.

Delivery Policy

We deliver across whole areas in Bangladesh.

Delivery times may vary depending on location, product availability, and logistics.

Any estimated delivery time is approximate and not guaranteed.

Customers must provide accurate delivery addresses. Buyzooo will not be responsible for delivery failures due to incorrect information.

Return and Refund Policy

We accept returns for damaged, defective, or wrong products only.

Customers must notify us within 24 hours of receiving such items.

Refunds or replacements will be processed after verification.

Perishable goods and opened items are not eligible for return unless proven defective.

Refunds will be issued through the original payment method within 7–10 business days.

Use of Website

You agree not to misuse the website or engage in fraudulent, abusive, or illegal activities.

You must not attempt to hack, modify, or disrupt our website or servers.

Content on this website, including text, images, and logos, is the property of Buyzooo and may not be used without permission.

Privacy Policy

Your personal data is collected and processed in accordance with the Digital Security Act 2018, Consumer Rights Protection Act 2009, and other applicable laws of Bangladesh.

Please review our [Privacy Policy] for more information on how we handle your data.
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Intellectual Property

All content on this website — including logos, brand names, product images, and text — is protected under copyright and trademark laws of Bangladesh. Unauthorized use may result in legal action.

Force Majeure

Buyzooo shall not be held liable for any failure to perform due to circumstances beyond our control, including but not limited to natural disasters, political unrest, strikes, or technical failures.
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Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the People’s Republic of Bangladesh.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in Dhaka, Bangladesh.

Changes to Terms

Buyzooo reserves the right to modify or update these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the revised terms.

Contact Us

For any queries or concerns regarding these Terms and Conditions, please contact:

📧 Email: carebuyzooo@gmail.com

📞 Phone: +8801806654709

🏢 Address: Mohammadpur, Dhaka, Bangladesh